Network Troubleshooting: Creative Problem Solving as applied to BGP Leaks
Recently, a customer opened a ticket with an interesting problem: one of their 3rd party leased ipv4 prefixes could only reach part of the internet. Packets were disappearing into a black hole for many destinations. In particular, a speed test server in Atlanta, GA,...
How Our Data Center Saved $24,000 a Year By Thinking Differently About Water
Running an 80,000 square foot data center is complicated. Using a highly automated PLC controlled 2800 ton chilled water system with water side economization to cool the colocation floor is even more complicated. We use an evaporative cooling method to transfer IT...
Be The Expert, Then Hire The Expert: How Delegation Helps Your Business Grow
Do you find yourself either taking projects away from your subordinates or giving specific step-by-step guidance in order to complete tasks? If so, you might either be a perfectionist or a control-freak. Either is not a character tribute anyone wants. As managers and...
Doing Great Things Isn’t Enough: 3 Ways Managers Can Show Appreciation to Their Employees
It was after 1am in very remote Iraqi Army base in Southern Iraq. I was an Iraqi Army advisor helping the Iraqi Army create a logistics unit. It was not uncommon to spend 16-18 hours a day working directly with my Iraqi counterpart, so I would normally arrive back to...
STULZ: A Valuable Partnership for In-Row Cooling
In 2015, New Continuum Data Centers announced a partnership with mission critical cooling manufacturer STULZ Air Technology Systems Inc. to provide in-row cooling solutions for its high-density data centers. Our partnership with STULZ is a testament to our commitment...
Leadership Running a Data Center: Experience, Perseverance, Flexibility & Effort
At 3am on a rainy Thursday the doors to the barracks doors burst open and my drill sergeant screamed at me and 30 guys I barely knew to get up out of bed, get dressed, and be outside in 5 minutes. 6 minutes later when I was doing push-ups in the cold rain I thought –...
The Importance of Diversifying Your Cloud Footprint
Last week human error with Amazon Web Services (AWS) seemed to bring half the internet grinding to a halt. For people who rely on the many platforms, tools, and digital conveniences afforded by AWS, it became a pretty stressful day. One of the best reads on addressing...
Minimizing the Risk of Battery Failure in Data Centers
A 2010 National survey on data center outages conducted by the Ponemon Institute found that 65% of outages were directly attributed to UPS and battery failure. After working in the critical power industry for 18 years, there is one thing I can tell you for sure. The...
Building a Culture of Transparency
At New Continuum, we believe that an open and honest relationship is critical to our success as a mission critical vendor. Accordingly, we have implemented direct, clear and consistent reporting lines and a open dialogue with our customer base. The principles of...
Overview of DDoS Mitigation
On Friday October 21st, a Distributed Denial of Service (DDoS) attack on Dyn’s Managed DNS Infrastructure made news by causing slowdowns and outright outages for a number of high profile internet sites, including Twitter, Spotify, and Reddit. While Dyn has not...